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Membership agreement

D’CENT Terms and Conditions

Please read the following terms and conditions carefully. By accessing or using our websites and our services, you hereby agree to be bound by the terms and all other terms incorporated herein by reference. If you do not expressly agree with all of the terms and conditions, then please do not access or use our websites or our services. These terms and conditions are effective as of October 15, 2018.

Acceptance of Terms and Conditions
The following terms and conditions are legally binding agreement that shall govern the relationship with end users (purchasers) and others which may interact or interface with IoTrust Co., Ltd, also known as IoTrust, located at suite #501, Gasan Business Center, 165 Gasan Digital 1-ro, Geumcheon-gu, Seoul, Korea in association with the use of the D’CENT website, which includes www.idcent.io and its services.

General Information
These terms and conditions constitute the entire agreement between end users (purchasers) and IoTrust and shall govern the use of IoTrust’s services, superseding any prior version of these terms and conditions between end users (purchasers) and us with respect to IoTrust’s services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other IoTrust’s services, affiliate services, or third-party content or software.
To order and use D’CENT, end users (purchasers) must be at least 20 years old (in case of Korean citizens, 18 years old) and have the legal capacity to sign the contract. And it is end users’ (purchasers’) responsibility to determine and select the product that suits their needs.

Applicable Law
It is at the mutual agreement of both end users and IoTrust with regard to the terms and conditions that the relationship between the parties shall be governed by the laws of the Republic of Korea without regard to its conflict of law provisions and that any and all claims, causes of action, and/or disputes arising out of or relating to the terms and conditions, or the relationship between end users and IoTrust shall be filed within the courts in the Republic of Korea. Any dispute relating to the application or interpretation of these terms and conditions which cannot be solved amicably will be brought before the court with material and territorial jurisdiction in accordance with the legal and regulatory provisions in force unless you have the quality of merchant.  In the latter case, the parties agree to submit their dispute to the commercial court of the Republic of Korea.

Intellectual Property Rights and Trademarks
IoTrust is the sole owner of all intellectual property rights related to the product (D’CENT) and the site. Any contents presented or made available by IoTrust in the future, such as text, logos, images, digital downloads, and data compilations, are the property of IoTrust and are protected by Korean and international intellectual property law. IoTrust’s and/or D’CENT trademarks and logos shall not be used for products or services that are not owned by IoTrust, or in any way that could cause confusion in public or in any way that disparages or discredits IoTrust. Accordingly, you agree not to reproduce, represent, extract, and use any or all of IoTrust’s trademarks, logos, website or product.
IoTrust grants personal, non-transferable, non-exclusive, and worldwide license to use the software associated with the product.  This license is exclusively intended to enable end users (purchasers) to use the product and benefit from the related features. End users (purchasers) shall not copy, modify, distribute, sell or rent any or all of the software that is part of D’CENT. Similarly, you shall not decompile or attempt to extract the source code of such software, except in cases where the right to decompile is authorized by law and within the limits set by the law, or where you have obtained written authorization from IoTrust to do so. The foregoing does not apply to the use of open source software that is under open source license used by the product.

Limited Warranty
IoTrust warrants to end users (purchasers) that its products, excluding content and/or software supplied with or on the product, will be free from material defects in manufacture, will confirm to IoTrust’s published product specifications and be fit for normal use during the applicable warranty period commencing on the date of purchase. The applicable warranty period shall be ONE YEAR from the date of purchase.
To make a warranty claim, please contact IoTrust at contact@idcent.io within the warranty period and provide the receipt (showing purchasing price, purchasing date, place of purchase, name of the reseller, and the product name, type, and number). You may return the product by following the guidelines listed. For further information, see www.idcent.io.
IoTrust may have an option to repair the product or provide you with an equivalent product; and, if unable to repair or replace the product, will refund the purchase price. Neither IoTrust nor any parent company, officer, director, member, shareholders agent, employee or joint venture of IoTrust shall be liable for any direct, indirect, consequential, incidental or special damages whatsoever, including without limitation, business interruption, extra expense, loss of profits, loss of property (for purpose of this warranty, the term “property” shall specifically include any Bitcoin or any other form of crypto-currency/property stored or maintained on the product), loss of use property, delay or damages consequential upon delay, and/or loss of use of property, or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions) or by improper installation, unprofessional repair, modification or accident, whether resulting from negligence, breach of contract, failure of essential purpose or otherwise, and even if the possibility of such is or was foreseeable by end users (purchasers), IoTrust or any other person or entity.
To the extent permitted by applicable law, this warranty does not apply to:
- Damage or loss of product caused by acts of nature including, but not limited to, floods, storms, fires, and earthquakes
- Damage caused by the operator’s error or non-compliance with the instructions as set out in the accompanying documentation
- Damage resulting from accident, abuse, misuse, neglect, improper handling or improper installation
- Damage or loss of product caused by undue physical or electrical stress, including, but not limited to, moisture, corrosive environments, high voltage surges, extreme temperatures, shipping or abnormal working conditions
- Damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation
- Normal wear and tear
- Alterations by persons other than IoTrust, associated partners or authorized service facilities
- Counterfeit products
- Products on which the original software has been replaced or modified by persons other than IoTrust, associated partners or authorized service facilities
- Damage or loss of data due to interoperability with current and/or future versions of the operating system, software and/or hardware
- Failure of the product caused by usage of the products not supplied by IoTrust

For purpose of this agreement, the foregoing types of excluded damage shall include any cost arising out of a product recall. This constitutes IoTrust’s entire liability, which will never exceed the price you have paid for it, plus the necessary costs you have spent for the warranty claim. IoTrust disclaims all express and implied warranties to the fullest extent permitted by law. If IoTrust cannot disclaim implied warranties under the applicable law, then to the extent possible, such implied warranties are limited to the duration of the express warranty. The warranty duration on any replaced product will be that portion of the warranty period remaining on your original product. 

Refund & Product Exchange Policy
Our policy is to inspect all returned products when they arrive at our processing facilities.

Refund
In order to obtain refund, end users (purchasers) must initiate a product return request to contact@idcent.io, within 14 days upon the delivery of the product. For a refund to be fulfilled, the product(s) must be returned unused and sealed in the original package with all original materials provided in their complete condition including the receipt that shows the purchasing date and price as well as seller’s name. In case end users (purchasers) receive any points and/or discount coupons during the purchasing process, given points and/or coupons shall be returned to IoTrust and/or issuer. Upon internal inspection is completed, IoTrust will issue a full refund minus the shipping charges, tariff, and local tax. Also, end users (purchasers) are entitled to receive a full refund in case of canceling the order before ordered item is confirmed to be shipped. However, if product is opened and/or unsealed, or security tag is removed or broken, end users (purchasers) cannot receive a full refund.

Product Exchange (Replacement)
If the delivered product is damaged or defective at the time of its receipt, end users (purchasers) may return it in order to get a replacement of the product. In case of product exchange (replacement), the limited warranty period shall not be changed from original product purchasing date. End users (purchasers) also need to submit the receipt that shows the purchasing date and price, seller’s name, and product serial number, and the shipping charge will be borne by the sender (end users/purchasers). Lastly, IoTrust and our subsidiaries, affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any data loss or damage, and end users (purchasers) shall be responsible for all data including private keys and cryptocurrencies etc. on the product.

Member’s Responsibility for His/Her Account
A member shall be responsible for all disadvantages and/or damages caused by inappropriate administration and/or negligence of handling information related to his/her account, such as the ID and password, and fraudulent use by a third party etc. However, if disadvantages and/or damages caused by IoTrust (Company), Company shall bear the responsibility.
In case a member recognizes that information related to his/her account is stolen or used by a third party, he/she shall immediately take measures such as changing the password and inform Company for further instructions.

Registration at D’CENT Online Mall
To register and become a member of the “D’CENT Online Mall”, he/she shall fill in the registration form and agree with these terms and conditions. “D’CENT Online Mall” shall accept such registration request except for the following cases:
- If the applicant has lost membership previously; or
- If there is any false, missing and/or missing information in the registration details.
Upon completion of signing up for a membership contract, “D’CENT Online Mall” shall send approval notice to the applicant.

Withdrawal of Members’ Accounts and Disqualification of Membership 
A member may withdraw his/her account at any time, and “D’CENT Online Mall” shall immediately suspend, terminate, discontinue, and limit such account.
Company shall not store any information (including IDs and passwords) related to members’ accounts at the premises, and such information shall be deleted permanently when a member withdraws his/her account. Company may terminate, discontinue, suspend and/or limit of a member’s account if the member;
- Registers false information
- Disseminates any program and/or virus that causes malfunction and destruction of IT systems and/or equipment
- Violates e-Commerce rules and regulations including interfering with other members’ use of “D’CENT Online Mall” and/or stealing other member’s information, etc.
- Performs any actions through and/or at “D’CENT Online Mall” in violation of its terms and conditions as well as any public order and standards of decency
- Once member’s account is limited and/or suspended,, Company may terminate the account permanently if end users (purchases) repeat the same or similar cases more than two times or are not taking corrective actions within 30 days (from the date of notice from Company)
- Once a member account is disqualified, Company may terminate the account accordingly.  But Company shall notice its decision to end users (purchasers) before it terminates the account, and end users (purchasers) shall be given a chance to explain and/or clarify. 

Notice to Members
The primary communication channel with registered members shall be e-mail address that was registered during the signing-up process.  
In case any information needs to be disseminated and/or any announcement needs to be made to the public including unspecified users, Company shall post such information on D’CENT web-site for more than one week (at the minimum). And Company shall make individual notices about matters that could have an impact and/or effect on a member’s own transactions.

IoTrust’s Liability
To the fullest extent permitted by law, IoTrust shall not be liable for any punitive, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages which may be related to the loss of any profits, goodwill, use, data and/or other intangible losses.

Liability of End Users (Purchasers) You are solely responsible for the way you use, store, and back-up your information and data relating to your cryptocurrencies in connection with the products. You are solely responsible for maintaining the confidentiality of your personal data in general (usernames, recovery words, PIN codes, and bio-data) any means to secure your personal access to your accounts while using the products as well as restriction on access to your computer and other equipment, and to the extent permitted by applicable law, you agree to be responsible for all activities that have been conducted from your account. You must take necessary steps to ensure that your personal data remains confidential and secured.

Violations
Please report any and all violations of these terms and conditions to IoTrust as follows:
IoTrust Co., Ltd
Suite #501, Gasan Business Center, 
165 Gasan Digital 1-ro, Geumcheon-gu, Seoul, Korea
Email: contact@idcent.io
 

Privacy Policy Guide

[June 27, 2019 Privacy policy change link] 


[Privacy policy]

All personal information handled by the company shall be collected, held and processed in accordance with the Personal Information Protection Act and related laws and regulations. And the company shall protect the collected personal information and user’s rights based on the Personal Information Protection Act and following policy has been placed for handling of user’s complaints.

 

In case of the company’s online mall and applications that handle personal information, the company sets privacy policy manual and operates based on Article 30, Section 1 of Personal Information Protection Act and Article 31, Section 1 of its enforcement ordinance.

 

When company’s privacy policy has been changed, company shall post in public about timing of enforcement and changed information that shall be recognized by users easily.

 

Purpose and use of personal information

Personal information means information about an individual who is alive and can be identified by the name, e-mail, contact information, etc. contained in the personal information. The company always confirms the intention of the user who wants to use the service from the company when company collects the personal information, and the company does not use the personal information for any purpose other than listed purposes. The company shall not provide collected information to third parties without user’s consent and purpose of collecting personal information is as follows.

 

Purpose

Membership

User authentication using membership service

Detect and prevent unauthorized use of service and fraudulent use

Customer service, Handling customer’s complaints, Preservation of records for settlement of dispute settlement

Public notices (Notification of changes in company website, or application or policy changes)

Order·Payment·Delivery

Payment

Fulfilling of agreement for delivering service

Payment settlement

Delivery

User authentication in financial transactions and services

Product returns, Refund, and Exchange

Marketing

Improvement of existing services and development of new services

Offering customized services

Providing services based on statistics and statistical key information of using the service

Delivering Publications and announcing new products or services

Informing of marketing campaign, event and advertisements or managing membership lounge

 

 

Collection of personal information and collected information

Company collects user's personal information through registration of company’s application membership, opening user account, and its online mall.  Collected information is;

-       Required information : E-mail, Password, Log record

-       Optional information : Name, Contact number

-       Credit card payment : Card company name, Card number, Expiration Date

-       Delivery : Recipient address, Recipient name, Contact number

 

User has the right to refuse for collection of required information and/or optional information, but there may be a limit for company to offer the services if user rejects it.

 

 

Providing personal information to third party

In principle, company shall process and manage collected personal information within the scope specified for the purpose of collection and use, and shall not process it beyond the scope of its original purpose or provide it to a third party without prior consent from owner of information except for below cases;

-       If company receives separate consent from the information owner

-       If there are special regulations in the law and/or act

-       If the owner of information or his legal representative is unable to express his intention, or prior consent cannot be obtained due to an incorrect address, and it deems necessary to protect life, body or economic profits of the owner of information or a third party from impending danger 

-       If it is impossible to perform duties provided in other laws unless personal information is used for purposes other than those originally intended or provided to a third party, provided that it has been decided through deliberation at a meeting

-       If it is necessary to conduct criminal investigation and to commence and maintain prosecution

-       If it is necessary for the court to perform tasks related to trials

-       If it is necessary to execute punishment, preventive custody, and protective disposition

 

 

 

 

Personal information processing consignment

The company consigns part of collected personal information to external parties for them to carry out some of necessary tasks to provide various services to users.  And we are supervising entrusted companies not to violate the personal information protection laws and regulations.  In addition, collected information is based on the time when the user confirmed, and we will notify user when the consignment company or consignment work is changed.

[Contracted companies]

Name

Tasks

Information

Use of personal information

KG Inicis

Card Payment, Mobile Payment

Company Name, Card Number, CVC Number, Expiration Date

Until membership withdrawal or end of consignment contract

EXIMBAY

Overseas Card Payment

Company Name, Card Number, CVC Number, Expiration Date

EK Networks

Product Ordering, Shipping and Handling

Name, Contact Number, Address

 

 

Retention and usage period of personal information

In principle, collected information of user will be destroyed without delay when company reaches objective for collecting and using of personal information.  However, in accordance with relevant laws and regulations including Consumer Protection Act in Commercial law and Electronic Commercial law etc., the company shall preserve the collected information for a certain period of time when is necessary.  In this case, the company shall use the information solely for the original purpose, and its retention period is;

 

Information to be kept about

Applied Law

Period

withdraw or termination of agreement

Consumer Protection Act in Commercial Law and Electronic Commercial Law

5 years

payment or goods delivery

5 years

customer’s complaint or settlement of disputes

3 years

advertisement and its display

6 months

all ledgers and evidential documents related to transactions in accordance with tax laws

National Tax Law, Corporate Tax Law

5 years

electronic financial transactions

Electronic Financial Transaction Law

5 years

website visits

Protection of Communications Secrets Act

3 months

collection, processing and use of credit information

Use and Protection of Credit Information Act

3 years

identity verification

Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

6 months

 

 

Destruction of personal information

In principle, the company shall delete personal information without delay when purpose of processing personal information has been accomplished and users withdrawal membership. And personal information of users who have not connected to our service more than one year shall be stored and managed separately.

 

Destruction procedure

Personal information shall be deleted immediately or moved and stored in separate location for certain period based on internal policies and/or other related laws and regulations when purpose of processing personal information has been accomplished.  Personal information that has been moved into separate location shall not be used for any other purpose unless related law and/or regulation order.

 

Destruction period and process

When the retention period has expired or personal information becomes unnecessary, printed personal information on paper is shredded or incinerate, and personal information stored in the form of an electronic file shall be deleted through technical methods that can not reproduce the original data.

 

 

User's rights and duties and how to exercise them

User has the right to receive sincere response from the company’s customer support team when there is a question, and can ask to view, correct or withdraw the registered user's personal information and request the company to view, provide, correct or withdraw the personal information.

The user should input the personal information accurately and precisely to prevent potential accidents. User has full responsibility for accidents caused by entering incorrect information, and you may lose membership if you enter false information including unauthorized use of other person's information.

Users have the right to protect the personal information. But also has responsibility to protect registered personal information and not to infringe other’s personal information. User has to be careful not to disclose the personal information, including passwords and should not to damage the privacy of others, including posts. If user fails to fulfill such responsibilities and damage other’s information, user may be punished under the Information and Communications Network Act.

For children who is under 14 years old, legal representative has right to access, modify, collect, and withdraw the child's personal information.

 

Denying installation and operation of automatic collecting device of personal information

The company uses ‘cookie’ to store information about users and to find them from time to time. ‘Cookie’ is a small amount of data from the HTTP server to a user's computer browser (i.e. Internet Explorer, Safari, Firefox etc.). ‘Cookie’ identifies user’s computer, but not you as an individual.

-       Purpose of ‘cookie’

n  Provide customized information according to individual interests

n  Analyzes the frequency and duration of visits of members’ and non-members' to identify user's interests and areas of interest for targeted marketing

n  Keep track of what users are looking for personalized service at their next visit

n  Analyze users' habits and use them as indications of service re-organization

-       Options for ‘cookie’

n  By adjusting users’ web browser, users can accept all cookies, send a notification when a cookie is installed, or reject all cookies. However, if users refuse storage of cookies, users may not be able to access certain services that require log-in

n  How to set-up different levels of cookies in Internet Explorer is as follows;

u  Select “Internet Option” in “Tool” menu

u  Select “Privacy”

u  Under “Setting” menu, users can choose “Accept” / “Block” / “Prompt”

u  ‘Cookie’ will be expire when internet browser is closed or log-out

 

 

Personal information protection

To protect personal information of members and handle complaints and inquiries regarding personal information, the company operates related department and chief privacy officer as the following:

Chief Privacy Officer

Minho Yoo

Vice President

Telephone Number : +82-2-1833-4022

E-mail : contact@iotrust.kr

Privacy Management team

D’CENT Customer Support Team

Telephone Number : +82-2-1833-4022

E-mail : contact@iotrust.kr

 

 


Announcement date: June 27, 2019

Effective date: June 27, 2019


Previous version of privacy policies can be found below.

Ÿ   2018. 10. 15 ~ 2019. 06. 26 Application Guideline (Click)