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[Changes in Personal Information Processing Policy]

Hello, this is IoTrust D’CENT Support Team.

We would like to inform you of some changes to our privacy policy, effective as of June 27, 2019.

Please check the new contents in the privacy policy as your reference when using our services.

 

Reasons for changes

The revised privacy policy has been changed for the following reasons.

Ÿ   Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. Article 27-2 (2) 5 (Rights of users and legal representatives and how to exercise them) unannounced

Ÿ   Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. Article 27-2 (2) 6 (Matters concerning the installation and operation of the automatic collection device and its rejection) unannounced

Ÿ   Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. Article 27-2 (2) 7 (contact information for person in charge of privacy policy protection) unannounced

 

 

Changes made

 

Purpose and use of personal information

Before changes

 

Company shall have right to collect the personal information from users to provide services including membership management, payment, contract fulfillment, service fee settlement, delivery, user authentication and other related services for financial transactions, product return, refund and exchange, monitoring and prohibiting for un-authorized services and/or illicit use, improvement of existing services and developing new services, offering customized services, notification of changes in functions of company’s web sites or application as well as company’s policies, offering customized services based on statistical data of individual users, compliance of proper laws and/or other regulations.  The company shall not use collected information for any other purpose other than listed above, and shall not disclose or provide to third parties without user’s consent.

 

After changes

 

Personal information means information about an individual who is alive and can be identified by the name, e-mail, contact information, etc. contained in the personal information. The company always confirms the intention of the user who wants to use the service from the company when company collects the personal information, and the company does not use the personal information for any purpose other than listed purposes. The company shall not provide collected information to third parties without user’s consent and purpose of collecting personal information is as follows.

 

Purpose

Membership

User authentication using membership service

Detect and prevent unauthorized use of service and fraudulent use

Customer service, Handling customer’s complaints, Preservation of records for settlement of dispute settlement

Public notices (Notification of changes in company website, or application or policy changes)

Order·Payment·Delivery

Payment

Fulfilling of agreement for delivering service

Payment settlement

Delivery

User authentication in financial transactions and services

Product returns, Refund, and Exchange

Marketing

Improvement of existing services and development of new services

Offering customized services

Providing services based on statistics and statistical key information of using the service

Delivering Publications and announcing new products or services

Informing of marketing campaign, event and advertisements or managing membership lounge

 

Personal information processing consignment

Before changes

 

[Contracted companies]

Name

Contents

Use of personal information

KG Mobilians

Card Payment, Mobile Payment

Until membership withdrawal or end of consignment contract

EXIMBAY

Overseas Card Payment

EK Networks

Product Ordering, Shipping and Handling

After changes

 

[Contracted companies]

Name

Tasks

Information

Use of personal information

KG Inicis

Card Payment, Mobile Payment

Company Name, Card Number, CVC Number, Expiration Date

Until membership withdrawal or end of consignment contract

EXIMBAY

Overseas Card Payment

Company Name, Card Number, CVC Number, Expiration Date

EK Networks

Product Ordering, Shipping and Handling

Name, Contact Number, Address

 

User's rights and duties and how to exercise them

Newly added

 

User has the right to receive sincere response from the company’s customer support team when there is a question, and can ask to view, correct or withdraw the registered user's personal information and request the company to view, provide, correct or withdraw the personal information.

The user should input the personal information accurately and precisely to prevent potential accidents. User has full responsibility for accidents caused by entering incorrect information, and you may lose membership if you enter false information including unauthorized use of other person's information.

Users have the right to protect the personal information. But also has responsibility to protect registered personal information and not to infringe other’s personal information. User has to be careful not to disclose the personal information, including passwords and should not to damage the privacy of others, including posts. If user fails to fulfill such responsibilities and damage other’s information, user may be punished under the Information and Communications Network Act.

For children who is under 14 years old, legal representative has right to access, modify, collect, and withdraw the child's personal information.

 

Denying installation and operation of automatic collecting device of personal information

Newly added

 

The company uses ‘cookie’ to store information about users and to find them from time to time. ‘Cookie’ is a small amount of data from the HTTP server to a user's computer browser (i.e. Internet Explorer, Safari, Firefox etc.). ‘Cookie’ identifies user’s computer, but not you as an individual.

Ÿ   Purpose of ‘cookie’

Ÿ   Provide customized information according to individual interests

Ÿ   Analyzes the frequency and duration of visits of members’ and non-members' to identify user's interests and areas of interest for targeted marketing

Ÿ   Keep track of what users are looking for personalized service at their next visit

Ÿ   Analyze users' habits and use them as indications of service re-organization

Ÿ   Options for ‘cookie’

Ÿ   By adjusting users’ web browser, users can accept all cookies, send a notification when a cookie is installed, or reject all cookies. However, if users refuse storage of cookies, users may not be able to access certain services that require log-in

Ÿ   How to set-up different levels of cookies in Internet Explorer is as follows;

Ÿ   Select “Internet Option” in “Tool” menu

Ÿ   Select “Privacy”

Ÿ   Under “Setting” menu, users can choose “Accept” / “Block” / “Prompt”

Ÿ   ‘Cookie’ will be expire when internet browser is closed or log-out

 

 

Personal information protection

Newly added

 

To protect personal information of members and handle complaints and inquiries regarding personal information, the company operates related department and chief privacy officer as the following:

Chief Privacy Officer

Minho Yoo

Vice President

Telephone Number : +82-2-1833-4022

E-mail : contact@iotrust.kr

Privacy Management team

D’CENT Customer Support Team

Telephone Number : +82-2-1833-4022

E-mail : contact@iotrust.kr

 

 

Announcement date: June 27, 2019